Package Size: 30*21*5 inch Small Parcel
The cooktop features 4 gas burners, including a high-intensity 18,000-BTUs power boil burner that produces fast, intense heat;
Continuous, edge-to-edge grates are dishwasher safe for easier clean-up, let you move heavy pots and pans across the cooktop without lifting;
Electronic ignition saves energy and can be ignited manually when electricity is out;
The metal constructed knobs are mounted on one side of the burners, easily controlling your cooking temperature;
Stainless steel cooktop - adds a sleek, modern design to any kitchen and withstands spills and grease for easy cleaning;
The Empava 30-inch gas cooktops with the CSA certified is a perfect combination of style and practicality. Constructed with 18-gauge stainless steel for exceptional resistance to corrosion and rust. Handcrafted brushed satin finish to prevent dents and scratches for long-lasting use in your busy kitchen. The gas cooktops feature commercial-grade components (1x 18000-BTUs, 1x 12000-BTUs, and 2x 9000-BTUs), the power burner designed to reach maximum temperatures quickly as well as a simmer burner for more delicate, controlled heat. The metal-constructed knobs and the heavy-duty cast-iron grates can be cleaned in the dishwasher.
|Warranty||2-years limited manufacture warranty|
|Cutout Width||28 inches|
|Cutout Depth||19 inches|
|Pre-installed||US standard 120v power cord (electric igniter)|
|Included||LPG conversion kit|
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.
（1）Standard / small orders ship out via: USPS, UPS and FedEx.
（2）For large items( bathtub etc.), multiple items or large orders we use LTL freight.
Shipping Time: Standard shipping: 5-7 business days. LTL shipping: 10-14 natural days.
Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.
* All LTL orders need to be accepted for delivery within 5 days of the shipping carrier contacting you to set up a delivery date. For any order not accepted within 5 days, refused, or return to the sender a fee of 20% will be assessed.
For all pick up orders, please state in the order that you intend to pick up the order from our warehouses. All orders must be picked up by the name listed on the order when placed and with a valid identification card. If the order is not picked by the end of 7 days since the order was placed. We will cancel the order and issue a refund.
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (888-682-8882) or email at (firstname.lastname@example.org) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
*Empava Appliances is not responsible for any USPS, UPS, FedEx or LTL delays in delivery.
1: If you would like to return an item, please contact our customer support via email at (email@example.com) or telephone (888 682-8882) Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.
2: Returns made without approval will not be accepted as to we have different return addresses for different products.
3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.
4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.