Information that is related to, describes, can be linked to, or might reasonably be connected (directly or indirectly) with you or your household is referred to as "personal information" and may include usage information. The term "Usage Information" refers to information regarding your interactions with our Services, emails, advertisements, and content that Empava, our business partners, and our service providers gather from your device, Internet, and network activity. Usage data may be combined with other personal data we have about you. As further explained below, in addition to the Usage Information you give us, we may also obtain information from other sources.

1. Information you provide directly to us

You may give us your personal information in a number of ways, such as when you get in touch with us, sign up to receive communications from us, buy something from us, register a product, ask for customer service or a refund, participate in a contest or sweepstakes, give us feedback or answer a survey, or use any of the Services in any other way. There are several types of personal information you might provide:

Indicators and Contact information, including your name, phone number, email address, and social network accounts
Information about you, including your age, gender, and date of birth
Information pertaining to billing and payments, including your credit card number and billing address
Information about ownership of the product as well as past purchases
Your general location, as determined by your IP address or ZIP code
The specific location of your device or Smart Appliance in relation to the Smart Appliance connection process (as determined, for example, using satellite, mobile phone tower, and WiFi signals)
Product wish lists, order history, and marketing preferences are examples of preferences. Observations regarding our goods and services
Other details you provide, post, or otherwise decide to share with us According to the rules of some countries, some of this information may be deemed "sensitive" ("Sensitive Information"). The laws of your jurisdiction will determine whether information qualifies as sensitive information.

You may have the option to provide Personal Information about other people, such as their email addresses, so that we can invite them to use the Services as well (for example, to let them connect to your Smart Appliance or to send them a gift, special offer, or invitation).

Images, videos, audio, and other content may also be gathered through our services. For instance, a smart appliance might take pictures of your food in order to identify it and prepare it automatically, or you might provide pictures of alleged product problems so that we can assist you in resolving them. Alternatively you might describe the type of cooking or other activity you are doing so we can provide you advice that is relevant to you. Additionally, we might gather data from you to assist us develop our goods and services. We may make assumptions about you based on the data you supply, such as your preferences and personality traits.

2. Usage Information

The types of browser and operating systems you use, your device ID and IP address, your Smart Appliance ID, serial and part numbers, other device identifiers, and IP address, as well as when you connect a Smart Appliance to our network, and (iv) the precise location of your device or Smart Appliance (as determined, for example, by GPS technology) are all examples of usage information that we may collect.The website you came from to get to our Websites, the websites you visit after leaving us, and the method you used to navigate away from the page are all examples of additional Usage Information that we may gather throughout your online sessions. This could include information about how you interacted with Website pages and the App, as well as other electronic messages and content from your usage of the Website and App. This may also include the day, time, and place of your visit, the length of time you spend in each area of the website and app, the search words, contact information, and other data you enter, as well as mouse movements, screenshots, the items or content you view, and the links you click.

Cookies and Other Tracking Technologies.Tracking technologies are used by our services to gather Personal Information, including Usage Information. For instance, cookies, pixels, and tags are examples of these tracking methods. While the ways in which these technologies work vary, they generally make it possible for us, our service providers, and other third parties to gather and combine data regarding your online activities over time and across various websites and apps. For instance, they enable us to figure out how many people visit our Websites and other analytics, whether they are first-time or returning visitors, which pages visitors view and for how long, how people interact with our sites, how well specific online advertising campaigns are converting, and other similar usage data.When applied to our email correspondence, they can provide us with details about how you utilize the message, whether and when it was opened, whether or not it was forwarded, and which links were clicked. They aid in how we deliver our adverts, gauge their efficacy, and choose the information and advertising to provide to you depending on your preferences. Depending on tracking data, Whirlpool, our service providers, and other third parties can modify the content, goods, and services, ads, and promotions we offer to better suit your needs and alert you to Whirlpool goods and services that you might be interested in.

We and our partners may use information about your visits, how you use our Services, how you interact with emails or offers, other interactions with us, and other third parties and websites in order to support these operations. In addition to the aforementioned tasks, cookies and other tracking technologies can also carry out tasks that are essential to a website's functioning or vital to its performance. We use cookies, for instance, to enhance your experience on our websites by making it easier for you to return, keeping track of your shopping basket, or remembering your preferred language.

The length of time that information about you is tracked depends on the type of cookie: we use both session cookies (which generally expire when you close your browser) and persistent cookies (which remain on your device for an extended period of time). For more information on use of tracking technologies for ads and how to limit that use, see the “Interest-based Advertising” and “Your Privacy Rights” sections below.

3. Information Provided From Other Parties

We may obtain Personal Information about you from our vendors and other third parties, including commercially available sources, companies that market and sell service plans or extended warranties for our products, companies that offer appliance repair services, and businesses that sell goods under our brand names thanks to licensing agreements. We might also receive information about you from social networking sites and our advertising partners. For the purposes outlined in this privacy notice, we may combine Personal Information we collect with Personal Information we obtain from third parties.

When you link third-party products or services to the Services, we might also get information from those. If you link your smart appliance to the smart home service of another party, for instance, that service may send information to your smart appliances, apps, or us. As a log-in mechanism for accessing some Services, we might provide operating system- or device-based authentication options like fingerprint or face unlock. We don't have access to the fingerprint or facial data, but we are informed as to whether the authentication was successful.

As further mentioned below, we use your Personal Information to provide you with our Services, to reply to your questions or requests, for other general business purposes, to undertake research and data analytics, and for marketing (including sending you tailored recommendations and offers). Sensitive information that we gather will be used as permitted by law or for reasonably anticipated objectives associated with the products or services you want.

Business Purposes

Each of the aforementioned kinds of Personal Information is used by us for corporate functions. We utilize personal data, for instance, to deliver, support, and enhance our products and services; run, maintain, and enhance the Services; troubleshoot and maintain (including for warranty purposes); better comprehend how our products and Services are used; communicate with you regarding your account or appliance (including for product service and warranty issues); conduct surveys; and better understand consumers' interests in relation to our products.

Research, Development, and Analytics

When you use the Services, we may gather and aggregate consumer usage and operational data about our products to help us monitor and improve them. We may also apply machine learning and pattern recognition algorithms to some of that data.

Marketing and other purposes

Additionally, we utilize personal information to deliver marketing, show you tailored adverts, and present you with products, services, and unique offers from our many brands and carefully chosen third parties. These parties could be sellers of service contracts, extended warranties, or add-ons for products. At the time we acquire your personal information, we may also use it in additional ways that we will disclose to you. We will ask for your permission before engaging in marketing efforts in America or anywhere else where it's required by law.

We may aggregate or anonymize Personal Information (including Usage Information) so that it cannot be used to directly or indirectly identify you. Unless as permitted by relevant law, we retain and utilize such anonymised information in anonymized form. In compliance with relevant law, we are permitted to utilize anonymized or aggregated data for any licit reasons, including customer research and product and service development.

Each of the aforementioned kinds of Personal Information may be disclosed in the following situations:

With Our Affiliates. Your Personal Information might be disclosed to affiliates of Empava.
With Our Service Providers and Vendors. To enable them to provide services, we might disclose your Personal Information to our vendors and service partners (such as data analysis, marketing, surveys, data hosting, information technology, payment or loan processing, customer support, service plan or warranty services, advertising services, email delivery, and auditing).
With Business and Advertising Partner. Unless you choose to stop receiving our marketing communications or, where required by law, when you have given your consent, we may share your Personal Information with businesses that market or provide goods and services for our brands (for instance, service plans, extended warranties, and repair or warranty services). Also, with your permission, we might provide your personal information to other parties so they can market to you regarding their own goods and services.

As previously mentioned, our Services may make use of cookies and tracking technologies. With the aid of these tools, we are able to gather information about you and share it with advertising networks, social media companies, and other service providers in order to display or place ads that are pertinent to you on our Services as well as on other websites, apps, services, and gadgets you may use. You might be able to delete or restrict such cookies using your web browser. Also, by choosing the Do Not Sell Or Share My Personal Information link on our US sites, you can stop cookies from being used for targeted advertising.

With social media or advertising businesses, we might exchange hashed contact information from our marketing database (e.g., Facebook, Google, Pinterest, etc.). This information may be used to serve you ads that are more likely to be relevant to you and to serve ads to other people who these companies believe are similar to you (sometimes referred to as "LookAlike Audiences" or "Similar Audiences") if you have an account with those companies or if they can identify you in another way. You may customize your ad settings through your account on a lot of social media and advertising platforms, like Google and Facebook.

Public Posts. Your name, city, state, and more information might be visible to others when you submit reviews, recipes, or other content (such as comments) on message boards, blogs, or other interactive features in conjunction with our Services. Think twice before deciding to make any of your Personal Information accessible through the Services. If you use any social networking tools provided by the Services, such as the Like or Share buttons or other tools, these tools may gather information about you, such as your IP address or the page you are now viewing, and they may also set cookies to make the tools function. The social media networks' privacy policies apply to your interactions with these features.

Disclosures about the law, security, and safety. If we determine that a policy violation has occurred, to enforce our rights, or to enforce our Terms of Use; (2) if we believe that such disclosure is necessary to identify, contact, or bring legal action regarding the rights and property of Empava or its affiliates; or (3) to protect against unauthorized access to our systems or other improper use of our services, products, or other offerings; we may use or disclose Personal Information as we believe necessary.

Business Transfer. If your personal information is required for such transactions, we may disclose and transfer it in connection with a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or a portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). In this case, we will abide by all applicable legal requirements.

We may also disclose Personal Information where required by law, after notifying you and receiving your permission. In compliance with any applicable legal restrictions, we may share anonymized (including aggregated) information with other parties for any justifiable reason.

On websites, applications, and platforms run by others, we and a few of our third-party partners may run advertisements for our goods and services. an owls and owls owls owls droid wing slugs and owls owlss thoung We abide with the Digital Advertising Alliance's Self-Regulatory Guidelines for Online Behavioral Advertising (DAA). You can opt out of this activity at the DAA website at optout.aboutads.info, optout.networkadvertising.org, optout.privacyrights.info, and a href="https://aboutads.info/appchoices">aboutads.info/appchoices if you would prefer not to receive certain interest-based advertising (U.S. residents). You can modify your mobile device privacy or advertising settings via "limit ad tracking" on an iOS device or "opt out of interest-based ads" on an Android device to limit how apps track activities for advertising purposes. You have options that are specific to your browser, website, and device. You will have to re-set your settings if you delete your cookies or your browser's cache.

You could have a "Do Not Track" option in your browser that lets you tell some website operators that you don't want them to track particular aspects of your online behavior. Our websites do not, however, currently support Do Not Track requests.

Please be aware that you will still view adverts while browsing the internet even if you decide to remove your information or opt out. Yet, the adverts may be less relevant to you and your interests.

You can choose how your personal information is used. Depending on where you reside, some of these options and rights can be different. The laws in your jurisdiction, as outlined below, will determine whether you have some or all of these rights. We won't treat you differently just because you're exercising your rights.

You Have the Right to Refuse Marketing. By using the information in the Contact Us part of this Policy, you can let us know that you do not want Empava to use your Personal Information to send you newsletters, emails, or other marketing communications or to make offers to you (below). The promotional emails from an Empava brand provide an unsubscribe link that you can use to stop receiving their marketing materials. Please be aware, though, that not all messages are permissible for you to opt out of since Empava and its brands might be required to send you information about your orders, accounts, or products (such as warranties or service reminders).

Your Right to Revoke Consent. Subject to certain exceptions, such as our legal and contractual obligations, you may also use the contact information in the Contact Us section below to withdraw your prior consent, including your consent to share your Personal Information with parties (other than our service providers), or to request removal of your Personal Information from our message boards, blogs, or other interactive features on our Websites. We may occasionally be unable to delete your Personal Information, in which case we will notify you and explain why.

Your Ability to Review/Correct. If we hold inaccurate, incomplete, or out-of-date Personal Information about you, you may have the right to request that we change it. To submit a request, get in touch with us using the details shown in the "Contact Us" section. Your request will be handled and carried out in compliance with any relevant legislation.

Your Ability to Delete Information. You might be able to ask us to erase your information. Use the webform at or get in touch with us using the details listed in the Contact Us section below to submit a request. Any applicable laws shall be followed in the processing and fulfillment of your request. Please be aware that any legal exceptions or duties we have to maintain certain data may prevent us from completely deleting your information from our systems. Also, we could keep a copy of your information in case we need to comply with legal obligations, settle a dispute, or enforce a contract. Your information will be kept on file for as long as it takes to accomplish the processing goals outlined in this Notice.

Your Ability to Opt-Out of Sale / Targeted Advertising. If you live in a country where these rights are recognized, you can ask to opt out of some "behavioral" or "targeted" advertisements that are created using data about you from websites, apps, or services that are not linked with us (each as defined under applicable laws). Any applicable laws shall be followed in the processing and fulfillment of your request. You can click the Do Not Sell or Share My Personal Information link in the footer of our website, or by contacting us using the details in the Contact Us section below.

Your Ability to Access Information (For California, Colorado, Connecticut, Utah, Virginia, and Canadian Residents): If you reside in these countries, you have the right to ask to see your personal information and, if it is technically possible, to get a portable copy of it (as defined under and subject to applicable law). Also, you may be entitled to confirmation or information regarding the processing of your personal information.

Your Ability to Appeal (For Colorado, Connecticut, and Virginia Residents): If you reside in one of these jurisdictions and are dissatisfied with the decision made on your request, you may have the option of filing a formal appeal. Send appeals to "Attention Chief Compliance Officer: Appeal" in the subject line to support@kitchenappliancestore.com or support@empava.com.

California Residents: Your California Privacy Rights. If you are a California resident, California’s Shine the Light law permits you to request and receive information about disclosure of certain of your Personal Information to other parties for their direct marketing purposes. As described above, we may share your Personal Information with companies that market or provide products and services for our brands (such as, for example, service plans and extended warranties), unless you opt out from our marketing communications, or, where required by law, unless you have consented. To opt-out or submit a Shine the Light request, contact us at support@kitchenappliancestore.com.

The following requests are also permissible for California citizens to make. You have the right not to face discrimination from Empava if you exercise your privacy rights, and we won't treat you differently just because you do.

Access / Disclosure. You have the right to request information about the categories of personal data we have about you, the sources from which we have obtained that data, the categories of personal data we have sold or disclosed, the business or commercial purposes for which we have collected and sold that data, the categories of third parties with whom we have shared that data, and the specific categories of personal data we have about you.

Deletion. Subject to certain limitations, you have the right to request that we remove any personal information we may have about you.

Correction. You have the right to ask us to update any personal information we have on file about you.

Opt-out of Sale or Sharing. By (1) selecting the Do Not Sell or Share My Personal Information link in the footer of our websites and (2) contacting us using the information in the Contact Us section below, you can request to opt-out of the sale or sharing of your personal information. For the purposes of this section, "sell" refers to the transfer of your personal data to a third party in exchange for money or another valuable consideration, and "sharing" refers to any disclosure of personal data (renting, releasing, disclosing, making available, transferring, or otherwise communicating orally, in writing, by electronic or other means) to third parties for cross-contextual behavioral advertising purposes, each subject to certain exceptions.In terms of California law, Empava and its affiliates are considered common businesses. When you clear the cache or cookies in your browser, your cookie-based opt-out for some advertising reasons is removed. This opt-out is specific to the browser, device, and website you are using. The device you are using will determine how you choose to stop mobile apps from tracking you.

When necessary or mandated by law, we shall make an effort to confirm your identity before addressing your requests. Depending on how sensitive the Personal Information is and if you have an account with us, the verification procedures may change. Please make sure the authorized agent identifies themselves as such if you assign them the responsibility of making requests on your behalf. We might need written confirmation that the agent has your consent to act on your behalf, and we might need to directly confirm your identification.

Based on our legal rights and obligations, we may accept some requests but deny others or only partially comply with demands. To keep an active account, execute transactions, respond to customer requests, and other legal requirements, we could keep Personal Information for as long as is necessary. For the purposes of these requests under this section of the Privacy Notice, Personal Information does not include data we have gathered while serving as a service provider to our clients, unless otherwise specified by applicable California law.

In connection with a financial incentive, such as a refund, discount, special pricing, or other promotional offer, we may gather Personal Information about California residents, such as contact information. In general, the value of the ties we have with the people who take part in these programs is reflected in our offers and incentives. You have the option to opt out of these programs at any time, and you may do so by contacting us using the information in the "Contact Us" section of this Privacy Notice.

Also, we would like California residents to be aware of the following information on our data collection, use, and sharing of personal information during the previous year:

For the corporate and business goals listed in this privacy notice, we gather and utilize the following categories of personal data: Identification numbers; contact and payment information; details of protected categories under federal or California law (such as age and gender statistics); commercial information; details of internet or other electronic network activities; geolocation data; and inferences.

For the business and commercial goals listed in Section II of this privacy policy, we collect and use the following categories of personal information.

These types of personal information are obtained via the sources listed in Section I above, such as you and your devices, our service providers and business partners, our affiliates and commercially available sources, social media platforms, and sellers of third-party goods and services.

For our business and commercial reasons (as stated in this Privacy Policy), we disclose each of these categories of Personal Information to the parties listed in Part III of this Privacy Policy.

Based on our use of cookies and other tracking techniques, or our connections with companies who promote or provide goods and services for our brands (such service plans and extended warranties), we may "sell" or "share" (as defined by California law) the following kinds of Personal Information: Identifiers, business data, online behavior on the Internet or other electronic networks, geolocation information, and inferences.

Nevada Residents. You can ask us not to "sell" your "covered information" if you live in Nevada (as defined in applicable Nevada law). Send us an email at the address shown in the "Contact Us" section of this Privacy Notice below with the subject line "Nevada Do Not Sell" to express your request.

The security of the information you give us is something we take very seriously. To protect the Personal Information we keep or otherwise handle, we take reasonable administrative, technical, and organizational steps. These steps include guarding against loss or theft as well as unauthorized access to, use of, disclosure of, or alteration of Personal Information. We also try to work with third-party service providers who can safeguard the data they handle for us. Sadly, there is no way to guarantee that any data transmitted over the internet or on a storage system will be 100% safe. Please contact us right away using the details in the "Contact Us" section below if you have any security worries (for instance, if you believe that the security of any account you might have with us has been compromised).

We employ a variety of security methods to protect your Personal Information, depending on the volume and sensitivity of the data, the functions for which it is processed, and the format in which it is stored, such as:

Rules and procedures controlling the protection of personal data throughout its lifecycle, including job descriptions for Empava staff, channels for reporting privacy concerns, and guidelines for record retention.

Policies and guidelines for information security, privacy, and access control.

Technological security procedures, including encryption and firewalls, passwords, antivirus software, and similar safeguards.

Employee privacy and data security training; a designated chief compliance officer and other privacy professionals to oversee compliance with applicable privacy legislation.

Retention. We keep your personal information as long as it is logically required for the purposes for which it was obtained and in line with any applicable retention regulations. Additionally, we keep records as long as the law requires us to. The duration of our contact with you, your requests, on-going commitments like contracts and services, and our legal duties are among the factors considered when determining our retention policy.

Email: support@kitchenappliancestore.com
Phone: +1 (888) 682-8882
Address: 15253 Don Julian Rd, City of Industry, CA 91745, USA

We attempt to respond to general privacy requests within 30 days or as otherwise required by law. The processing of requests to stop receiving our marketing will take 10 business days.