Most recent update: June 6th, 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site” or "We"), which serves as Empava® Appliances Official Online Store, and belongs to Empava Appliances Inc.

We respect your confidence. We will gather, use, keep, and disclose Personal Information (described below) at places where this policy is posted, notably on this website. By using our website or any other service where this "Policy" is posted (each, a "Service"), you consent to the collection, use, and dissemination of your information as described in this Privacy Policy. This Privacy Statement is not a contract and does not create any legal obligations or rights.

Information We Gather And How It Is Gathered

We record your activity when you use our "Services" in addition to the information you willingly give us. We might also get data about you from other sources. For instance, we may collect or obtain your contact information, payment and billing information, demographic and preference information, purchase history, location (including precise geolocation), product and ownership information, details of any extended warranty or service plans you've purchased, as well as details on and history of repairs for your products. Additionally, we may acquire or gather data about your device, Internet, and network activities, including your IP address, the browser and operating system you use, how you use our services and other information.

Our Use Of Information

We use the information you provide to further our business objectives. We use your information, for instance, to operate and enhance our products and services, comprehend your interests, respond to your inquiries or requests, confirm and complete your order, provide customer service, provide product maintenance and troubleshooting, verify your requests, manage security, prevent fraud or criminal activity, for marketing purposes, and for other purposes that we may occasionally notify you of.

Data Sharing

To our affiliates, service providers, business partners, and marketing partners, we might release your Personal Information. Unless otherwise permitted or required by applicable laws, we may also disclose your Personal Information to third parties in connection with a business transfer, to comply with legal obligations, for safety or security concerns, to protect ourselves or to enforce our rights.

In order to enhance your user experience, comprehend your interests, and give us the ability to serve or display relevant ads to you on our services as well as on other websites, apps, services, or devices you might use from advertising networks, social media companies, and others, we use cookies and tracking technologies on our services. We might send hashed contact information from our marketing database to social media and advertising companies (like Facebook, Google, Pinterest, etc.) so they can advertise to you and other people. If you have an account with these companies, they may be able to identify you if you don't opt out of receiving marketing communications from us.

Advertising Based On Interests

On unaffiliated third-party websites, we use cookies and other technologies to recognize you in order to provide targeted advertisements and other content that is tailored to your interests. The Self-Regulatory Standards for Online Behavioral Advertising (DAA) of the Digital Advertising Alliance are what we adhere to. You can choose not to get specific interest-based advertisements by going to (U.S. residents). On our websites, you might also be able to change some cookie preferences. You have the option to opt out of receiving targeted advertising by using the links below:


Using Bing, go to this link:


Visit the Digital Advertising Alliance's opt-out portal at: to further your ability to decline some of these services.

Your Rights

You can decide not to receive marketing emails from us by clicking the unsubscribe link in our emails.

You have the right to request that we update or delete your information, subject to certain legal restrictions. You have the option to request that certain "behavioral" or "targeted" advertisements (as those terms are defined by applicable law) or the "sale" of particular Personal Information about you that was collected through independent websites, applications, or services be avoided. Depending on the jurisdiction where you live, you might have the right to request access to information that has been obtained about you. Your requests will be processed and fulfilled in accordance with all applicable laws.

You are Entitled to Opt Out of Marketing. You can let us know that you do not want the site to use your Personal Information to make offers to you or send you newsletters, emails, or other marketing communications by using the contact information in the Contact Us section of this Policy.

Your ability to withdraw consent. You can also use the contact information in the Contact Us section below to withdraw your prior consent, including your consent to share your Personal Information with parties (other than our service providers), or to ask that your Personal Information be removed from our message boards, blogs, or other interactive features on our Websites, subject to certain exceptions, such as our legal and contractual obligations.

Your Review/Correction Capability. You may be entitled to ask us to update any Personal Information about you that we hold that is incorrect, incomplete, or out-of-date. Use the information provided in the "Contact Us" section to get in touch with us in order to submit a request. Your request will be handled and completed in accordance with all applicable laws.

Your capacity to delete data. You might be able to request that we delete your data. To submit a request, use the webform at or get in touch with us using the information provided in the Contact Us section below. All applicable laws will be complied with in the handling and completion of your request. Please be aware that we might not be able to entirely delete your information from our systems due to any legal exceptions or obligations we may have to keep certain data. Additionally, we might save a duplicate of your data in case we have to abide by legal requirements, resolve a legal disagreement, or uphold a contract.

The choice you have about sales or targeted advertising. You can request to opt out of some "behavioral" or "targeted" advertisements if you reside in a nation where these rights are recognized. These advertisements are made using information about you from websites, applications, or services that are not connected to us (each as defined by applicable legislation). All applicable laws will be complied with in the handling and completion of your request.

Correction and deletion. You have the right to ask us to delete any personal data we may hold about you, subject to certain restrictions. You have the right to request that we update any personal data that we currently hold on you.

Reject the sale or the sharing. You can request to opt-out of the selling or sharing of your personal information by (1) choosing the Do Not Sell or Share My Personal Information option in the footer of our websites, and (2) contacting us using the information in the Contact Us section below.

Data Security

Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure, despite the fact that we take reasonable efforts to protect your information. Due to the global nature of our business, your Personal Information may be transmitted and stored outside of the country, state, or province in which you reside.

Data Retention

After you place a purchase through the Site, we will maintain your purchase Information for our records until and until you ask us to delete this information.

Children's Use

Our services are not intended for use by anybody under the age of 16. Because we do not deliberately seek for or knowingly collect information from anybody under the age of 16, we ask that no one under the age of 16 submit any Personal Information through our Services.

About Update Of This Privacy Policy 

We may occasionally change this Privacy Policy. Check the "Effective Date" at the top of this page to see when this privacy statement was most last updated. We will provide you with notice as required by law if we make any substantial changes, which may include sending you an email to the address connected to your account or publishing a notice on this website before the change becomes effective. You should periodically check this page for the most up-to-date information about our privacy practices. By using the Service(s) following these modifications, you concur to the revised Privacy Policy.

Contact Us

You can contact Empava by email or call if you need to make requests or complaints about our Privacy Policy.


Phone: +1 (888) 682-8882

Address: 15253 Don Julian Rd, City of Industry, CA 91745, USA