Empava PG03 Outdoor Wood Fired and Gas Pizza Oven
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Description
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Genuine replication of brick oven
25 minutes preheat, 90 seconds cooking
With the aim of creating an authentic Italian pizza, we have replicated the traditional brick oven experience in our pizza oven by incorporating a thicker dome and cook surface with brick tiles, to achieve a rapid preheating time of 25 minutes and a cooking duration of just 90 seconds at temperatures reaching up to 800℉, which ensures that our pizzas have the crispiest crusts while preserving the most nutritional value of fruits and vegetables, all while minimizing wood consumption.Versatile alternatives for perfect gatherings
Gas or wood dual option
Our pizza oven offers not only wood-fired cooking but also includes a gas option for situations where there may be a shortage of wood. To ensure the utmost safety when using gas tanks, each gas valve and tunnel undergoes thorough checks before delivery. Additionally, we have equipped the base stand with the fixture rack to keep the gas tank in place regardless of movement or angle adjustments of the oven. Cook anywhere you like, cook any way you like, we support it!You control your heat
Chimney air valve regulates inner oxygen
In order to provide precise control over heat levels for your desired culinary outcomes, we have implemented multiple features to help. Alongside an instant temperature indicator inside the oven provided by a thermometer on the oven, we also put an air valve on the chimney to enable manual regulation of oxygen inflow and outflow, which grants you full control over heat intensity as well as smoke emission. Cook like a god, it’s your fire!
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Specification
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Warranty 2 Years Fuel Type Wood or lpg/propane Cooking Zone 25.1"x29.5" Pizza Size ≤16" Heating Time 5-10 Minutes Cooking Time 3-5 Minutes Material Stainless Steel #430 Product Dimensions 39"x36"x79"(W*D*H) Additional Features Chimney, built-in temperature gauge, removable drawer, bottom shelf. Accessories Hook, cutter, scraper, brush, shovel, firebrick, chimney handle, door handle. Package List 1 x Empava Pizza oven,1 x pizza spatula,1 x pizza cutter,1 x pizza shovel,1 x pizza brush,4 x hooks and 1 x manual.
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Return Shipping Policy
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Shipping:
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico, where our shipments are not covered. For Canada orders, we charge a shipping fee. For different product categories, we offer different shipping fees because the weight and size are different.
Shipping Method:
(1)Standard / small orders ship out via: USPS, UPS and FedEx.
(2)For large items( pizza oven etc.), multiple items or large orders we use LTL freight.
Shipping Time:
(1)Standard shipping: 5-7 business days For Us orders, 10-15 business days for Canada orders
(2)LTL shipping: 7-14 business days For US orders, 10-15 business days For Canada ordersOnce an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee. For Canada order, we will deduct 30% of your total refund amount. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.
* All LTL orders need to be accepted for delivery within 5 days of the shipping carrier contacting you to set up a delivery date. For any order not accepted within 5 days, refused, or return to the sender a fee of 20% will be assessed. 30% for Canada order.For all pick up orders, please state in the order that you intend to pick up the order from our warehouses. All orders must be picked up by the name listed on the order when placed and with a valid identification card. If the order is not picked by the end of 7 days since the order was placed. We will cancel the order and issue a refund.
Order Processing Time: 1-2 business days for both US and Canada orders
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (888-682-8882) or email at (support@kitchenappliancestore.com) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
*Empava Appliances is not responsible for any USPS, UPS, FedEx or LTL delays in delivery.
Returns:
1: If you would like to return an item, please contact our customer support via email at (support@kitchenappliancestore.com) or telephone (888 682-8882) Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.
2: Returns made without approval will not be accepted as to we have different return addresses for different products.
3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied, 30% for Canada order. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.
4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.
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Reviews
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MMarisol Arteaga
Delivery and assembly worked very good. Used a couple of times with no issues, need to learn a few grilling tips. Would be nice if Empava would include a short booklet with tips and techniques. Happy with our new outdoor pizza oven.
Hi Morisol. That's fantastic to hear! We're delighted to know that the delivery and assembly of your outdoor pizza oven went smoothly and that you have been enjoying it without any issues.
We appreciate your feedback regarding the provision of grilling tips and techniques. We understand how valuable it can be to have guidance when using a new appliance. We'll definitely consider your suggestion about including a short booklet with helpful tips and techniques for future product enhancements. Thank you for sharing your thoughts with us.
If you have any specific questions or need assistance with your outdoor pizza oven in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and to make your grilling experience even more enjoyable.
Thank you again for choosing our product, and we wish you many delicious pizzas cooked to perfection!
Best regards,
EmpavaAAnne NorrisWe are having a great time getting to know the ins and outs of making pizza in our new pizza oven. It came quickly, assembly wasn't difficult, and we cooked in it the first night. Delicious pizza! Great addition to our patio cooking area!
hi Anne
Thank you for your fantastic review! We're thrilled to hear that you're enjoying your new pizza oven and that it has become a great addition to your patio cooking area. It's wonderful to know that it arrived promptly and the assembly process was smooth for you.
We're delighted that you were able to start using your pizza oven on the very first night and that it resulted in delicious pizzas. There's something truly special about homemade pizza cooked in a dedicated oven!
If you ever have any questions or need further assistance with your pizza oven, please don't hesitate to reach out. We appreciate your feedback and wish you many more enjoyable pizza-making experiences.
Best,
EmpavaCCustomerWe purchased this pizza oven in December as a Christmas gift for ourselves. I waited to write a review until we executed our plan and then tried a pizza. The pics show how we’ve used the oven. We designed and built a stone base for wood storage and to elevate the oven for easier use. We are so happy with the result! It has added an impressive focal point to our patio. Our FIRST attempt at a pizza produced an amazing result. The taste rivaled pizzas we’ve had from wood-fire pizzerias. The oven quality is great and was packaged very securely for shipment. We will repurpose the cart as a prep station for pizza parties! You cannot go wrong with this oven!
Hi there
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your pizza oven has become a cherished addition to your patio.Wow, the pictures you included truly showcase the effort and creativity you put into designing and building the stone base. It not only adds functionality but also enhances the aesthetics, making it a striking focal point. Your attention to detail is truly impressive!
We're delighted that your first attempt at making pizza turned out to be a resounding success. It's incredible to hear that the taste rivaled that of wood-fired pizzerias. Your homemade pizzas must be truly mouthwatering. It's also a fantastic idea to maximize the functionality of the oven and make it a gathering spot for delicious pizza creations.
Once again, thank you for your glowing review and for choosing our pizza oven. We're delighted to have contributed to your joy and culinary adventures. If you ever need any assistance or have more pizza tales to share, don't hesitate to reach out. Happy pizza making!
Best,
EmpavaPPeter KeihmThe thing that puts your pizza over the top is the temp that this oven uses which is way over your home oven. I've made several pizzas and made calzones with some left over dough. My dough recipe is for 16" pies. You can make larger. I needed a larger wood peel for launching and extraction. I used the peel that came with the oven to do the turning. If I never found out how it did wood or coal, I'd be very happy with the propane. Only drawback is the thermometer. Get yourself a laser thermometer to give you the true temp inside the oven.
I've added pictures but they don't show up.Hi Peter.
Thank you so much for your review! We're thrilled to hear that our oven's high temperature takes your pizza to the next level!
It's great to know that you've been able to make delicious pizzas and calzones using our oven.
We understand your question and apologize for any inconvenience caused by the thermometer. If you need any assistance about the thermometer, feel free to reach out.Thank you so much for the pictures and your feedback is highly valuable to us!
Happy Cooking!
EmpavaTTony RoyWe got the Pizza oven several weeks ago. All was there, it only took an hour or so in figuring it out. The manual was okay. The shipping went smoothly. Working on seasoning the oven an interested in cooking our 1st meal in it soon.....So far, so good....Tony sends....
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