Material & Dimensions: Empava Fire Glass Beads is Made of Premium Quality Fire Glass for Long-Term Heat Consumption. The Length of Glass Is 1 inch.
Eco-Friendly & Recyclable: Empava Fire Glass Beads Resistant to High Temperature, Will Not Fade, Melt, Degrade, Pop, Crack. It Emits No Ash, Soot, Or Smoke. Empava Fire Glass Beads are a Brilliant and Stylish Addition for Your Fire Pit, Replacing Traditional Burning Wood Environmentally Friendly.
Used in Most of the Fireplace: Empava Fire Glass Beads are Suitable for Fireproof Glass of Propane Gas and Natural Gas, Decorating Indoor Fireplaces, Outdoor Fire Bowls and Fish Tanks. Also, Be Used for Vase Filling, Aisles, Water Features, Replaces Existing Gas Logs & Lava Rocks.
Reflective Tempered Glass Shining in The Fire
Backed by a Highly Reflective Mirrored Backing That Gives Off a Beautiful Metallic, Empava Fire Glass Beads Shines in The Daytime and Appears Multicolored at Night with Fire.
10 lbs. Empava Fire Glass Beads Packed in A Jar That Sealed and Sturdy. Other Fire Glass in The Bag Is Difficult to Handle, Easy to Scale the Bag, and Overflow. We Apply Empava Sturdy Jar for Storage and Transport.
Empava Fire Glass Beads are richly colored to attract indoor and outdoor decoration. it could be bearded extreme temperatures of gas and propane on the fireplace and fire pits due to the highly tempered and heat-resistant. Empava Fire Glass Beads can be used to decorate the home and garden succulent pot, and mark the paths walkway or as a border for plant beds or ponds. They can be applied to pool, bars, vase decors, fish tanks, and aquariums. Also, it can be used in DIY artwork and craft making. The Empava Fire Glass Beads were well-packaged in a plastic jar to make them easier to carry and take.
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico, where our shipments are not covered. For Canada orders, we charge a shipping fee. For different product categories, we offer different shipping fees because the weight and size are different.
（1）Standard / small orders ship out via: USPS, UPS and FedEx.
（2）For large items( pizza oven etc.), multiple items or large orders we use LTL freight.
（1）Standard shipping: 5-7 business days For Us orders, 10-15 business days for Canada orders
（2）LTL shipping: 7-14 business days For US orders, 10-15 business days For Canada orders
Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee. For Canada order, we will deduct 30% of your total refund amount. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.
* All LTL orders need to be accepted for delivery within 5 days of the shipping carrier contacting you to set up a delivery date. For any order not accepted within 5 days, refused, or return to the sender a fee of 20% will be assessed. 30% for Canada order.
For all pick up orders, please state in the order that you intend to pick up the order from our warehouses. All orders must be picked up by the name listed on the order when placed and with a valid identification card. If the order is not picked by the end of 7 days since the order was placed. We will cancel the order and issue a refund.
Order Processing Time: 1-2 business days for both US and Canada orders
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (888-682-8882) or email at (email@example.com) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
*Empava Appliances is not responsible for any USPS, UPS, FedEx or LTL delays in delivery.
1: If you would like to return an item, please contact our customer support via email at (firstname.lastname@example.org) or telephone (888 682-8882) Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.
2: Returns made without approval will not be accepted as to we have different return addresses for different products.
3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied, 30% for Canada order. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.
4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.